Re: Dell Laser Printer 2150cdn color problem

Hi jtanddolly,

Locate the cause of the problem using the Pitch Configuration Chart.

1. Click “Tools“ to display the Chart Print page.
2. Click the Pitch Configuration Chart button. The Pitch Configuration Chart is printed.
3. Compare the pitch of the color spots on your output with that on the Pitch Configuration Chart.
4. If the issue persists, reseat the PHD (Print Head Device) unit if you have a spare one.
5. After you reseat the PHD unit, click “Tools” to display the Chart Print page.
6. Click the Pitch Configuration Chart button to print.

Check the quality of the print and post the results.