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Photo 964 AIO stops printing abruptly

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Someone recently gave me a seldom-used Dell Photo 964.  They didn't have the installation CD anymore, so I went online and downloaded drivers and firmware.  At first everything seemed to be fine, but then I went to print 5-page document and after the second page the printer just quit.  There were no error messages or anything, just nothing happened for a very very long time.  I then found I could not remove the document from the print queue until after restarting my computer.

As that problem became more common, I decided to try removing and re-installing the drivers and firmware, which I did today based on instructions from elsewhere on this forum.  No such luck; the same problem popped back up immediately.

In my endless searches for solutions, it seems that it could be a spooling problem, but I see no way to fix it as restarting the print spooler does not change a thing.

Any suggestions?  My OS is Windows Vista.  I realize I may not be providing all the information you smarter folk need for troubleshooting, but please bear with me and ask questions...


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