I can scan from the scanner bed on my new H825cdw but not from the document feeder. If I place a few pages in the feeder, and click 'Scan' the machine just runs a scan on the empty scanner bed. Once in awhile, a notice will appear that says that a document has been detected but even then the machine does not use the documents in the feeder, it just scans the scanner bed again.
On the other hand I can run copies from the feeder just fine. I have tried cycling the machine by unplugging it from the wall for a while and I also reset the scanner defaults but to no avail.
Thanks.