V505 print jobs sit in print queue "printing" but it never prints. Windows 7 64 bit. Scanner works OK. Printer is connected via USB cable. Scanner scans OK to the PC.
I have tried uninstalling the printer and all associated apps, unplugged USB, downloaded and run R264508.exe (v505 drivers). .
When the installer gets to the point that says plug in the printer, I plug it in and windows immediately start installing devices. The install program never moves beyond the plug in printer step (the next button never activates). Once the windows devices are installed my only choice has been to close the Dell driver installation program.
At that point the printer appears in my devices, its ready and its the default printer. The scanner also appears. The scanner works OK. But print jobs hand from any app going to the printer. I have tried from notepad, PDFs and Office. The hung job will not cancel, so I delete the printer reboot the system and go back to step 1. Same result every time.
I also tried using device manager to update the drivers, but windows comes back with "drivers are the best available"..
Any ideas -- I have not already tried will be appreciated. I have been able to print to the PDF and XML printers, so I'm assuming the windows print queues are working. USB must be working (I can scan documents). Windows has all updates installed (Windows update report no more available updates).