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C1660W Printer Quality Suddenly Terrible, Urgently Need Help

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I have requested help regarding my C1660W for the past 6 months and have still not got it sorted.

For some reason the printer suddenly started printing anything that has a sold colour in it all blotchy. The images look patchy and faded. I really need my printer for my business and the quality of my work is suffering because of this printer and I may have to stop selling some of my products I make using this printer because the quality is so terrible now.

I have tried uninstalling the drivers and re-installing them as suggested by someone on here before but it hasn't changed anything. I am using original ink cartridges that I have changed since this started and also tried different mediums to print onto with still no difference.

This printer wasn't cheap and I cannot afford to buy a new laser printer at the moment when I haven't had this one that long. Any help to fix this problem would be greatly appreciated as up to now I have had no help from Dell when they have sold me a product that isn't fit for purpose.

Laura


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