First, I am not a computer whiz. I have had my new CPU Inspiron 6605 for about six months. When I bought it, I asked Tech Aid if it would be compatible with all of my other components, which are all Dell. I very seldom use my printer and do not know if it the problem started immediately but when I used it, it would not print. I tried all of the the troubleshooting suggestions but always got the message that my printer was not communicating with my computer. Just today, I noticed a little flag on the Bar and clicked on it. Among other messages, it said that my computer was not compatible with Windows8. There was not a drive for it. I followed all the instruction that I thought would give suggestions about how to solver the problem. Some said that it might be compatible with a Windows & drive. I ended up running a diagnostic, which the site instructed me to do. . There was a note saying that it may take 60 minutes. It sat on a page saying Gathering Information, with the little four blocks rotating for an hour an a half with not results. My last CPU used VISTA (and I wish to hell that I still had it) and not Windows 7. Is there anything I can do without having to buy a new printer ? I was very disappointed with Windows8 and I am now thinking that Dell is not the best way to go.
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