csullivanspeare,
First run Delete Print Jobs to remove any stuck print jobs fro the queue.
Make sure the printer is not usb cable connected.
Start, control panel, programs and features, your printer, uninstall.
Restart your computer. Make sure the printer was removed. Manual Printer Driver Removal
This gives you a clean start to install the printer.
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Insert the printer disk and follow the instructions. The drivers should be installed first, before connecting the printer, when prompted.
Try reading...
Rick