I can copy a document under the glass with no problem, as well as scan a document to my computer.
I use to be able to print emails/websites no problem, but now I am unable to.
I tried using Open Office to print anything off and it only printed a blank document just like I've been getting and I have also tried printing a Notepad file; same issue.
I have re-install Microsoft Word/Excel and tried them both again and still blank documents.