Can you copy na doucment under the glass? Black and white and color?
-Copy works, I scanned pictures 2 days ago.
You ran Delete Print Jobs then restarted the computer?
-Yessir
You open the document, clicked on file, print and made sure the proper printer was selected?
-Yes.
There will not be new drivers for this printer. This printer was made for Dell by Lexmark and no more drivers will be created for this printer. Windows 7 and Windows 8 allow the printer to install in the compatibility mode, so this should not be a problem.
-I am on a Vista system. I first noticed the problem when trying a print feature from that design program I have. I thought maybe the types of files or containers of those files were incompatible with the 966. The printer is 6 years old so I suppose upgrading wouldn't be terrible, but I just bought ink... I don't know what else to do.
Rick