Hi emaluzer,
I apologize for all the inconvenience this issue has caused and promise you that I will do my best to resolve this issue to your satisfaction.
Kindly run this patch to remove the existing printer driver/software from the system:
downloads.dell.com/.../R166247.zip
Then, install the drivers from the link below:
downloads.dell.com/.../R145441.exe
Please perform these steps and let us know the results, so we can advise you further.
Thanks and Regards
Sandeep P
#iworkfordell