Dear Experts,
I have just joined this community to hope get some answer to resolve my printer issue. I have a Dell C1660W printer which was working fine. However, today I have noticed that it is print Gray color instead of black. I have done following.
1. Uninstall Software and firmware and install newer one from Dell support.
2. Black Cartridge is a brand new installed on the printer.
3. Clean task as per recommendations
4. In test print, all colors are printing fine except the black one.
5. Reset to default setting before printing and making sure that Printing color is set to Auto or color.
Please can you advise what else can be done to make this printer work.
Regards,
Noor