After my computer switched to Windows 10, I couldn't print pdf's but could print documents and web pages and/or e-mails. Suddenly at the end of the year, the printer won't print anything, not even a test page. Nothing comes up, and when I run the troubleshooter it says it can't determine the problem. I've tried shutting it off and turning it back on, I bought a new USB cable, and nothing. Can anyone help me? I am not very tech savvy.
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