Sorry, this was a question asked in 2012, I'm now experiencing this problem, my printer is 4yrs old no problems until Now! I did all the things as stated, with the USB controller section. My printer was not connected to my computer whn this was done.. The power light is on automatically doesn't go off, the display panel light is on, it says Energy Star.The start button will not turn the printer off even if I hold it 3-4-5 seconds. It has to be unplugged.
So, please tell me ,Do I need another Printer!!!