I have had a E525w printer for just over a week now. Everything works just fine apart from two things that now have me stumped.
1. I installed the drivers using the disk that came with the printer. The following day I went to use the scanner but it says no scanner installed. So I re-installed the disk that came with it and still no scanner installed.
I then went to Dell download site for this printer and downloaded the latest drivers from the site, I then uninstalled the old drivers and installed the new drivers. Success, I now have a scanner installed.
However the next time I turn on my printer to scan it says no scanner installed, so I re-install it all over again and i see the scanner, that is until I switch off the printer because when I switch it back on it says no scanner installed.
So I went back to the download site and downloaded drivers for the scanner only, installed the drivers, scanner shows but again the next time I switch it on it says scanner not installed.
So what on earth is going on? It looks to me as if the scanner driver is disappearing in between installing them and turning my printer back on say the following day.
2. My second question is when I attach a USB memory stick it says "USB Host Error 016-930 system unsupported device". So what does that mean and what devices does it support.
Please advise.