dcreg,
Sorry for the delay, my weekend to work and vacations.
First run Delete Print Jobs then restart your computer.
Make sure the printer is not usb cable connected.
Start, control panel, programs and features, your printer, uninstall
Restart your computer. Make sure the printer was removed. Manual Printer Driver Removal
With the computer online, insert the Dell Printer disk. If wireless choose additional computer, since the printer would be setup from before. Then folow the instructions.
Remember virus programs and firewalls will block communications.
Rick