Rick,
First of all thank you so much.
I did exactly as you recommended , but when the printing of the alignment page started , the paper went through half way and stopped. I could hear the cartridge movement , but i kept getting a message asking me for adding paper.!
so it might be now the mechanism of the thing that pull in the papers. Excuse my simple words i am not a very technical person.
I bought the new cartridge from ebay , they fit perfectly.I think if the paper went through I can determine if the error is in the cartridge or the printer itself.
I am assuming that without the paper alignment test , the printer won;t work.? correct
Any further advise will be much appreciated.
Thank you so much
Ruby