littlepeaks,
First run Delete Print Jobs to remove stuck print job(s) from the queue. A stuck print job can cause many problems, even if you uninstall/reinstall a printer.
Restart your computer.
Make sure the pritner is not usb cable connected.
Start, control panel, programs and features, your printer, uninstall
Restart your computer
Make sure the printer was removed. Manual Printer Driver Removal
Delete the Programs Files (x86)(x86) folder.
Download the XP/Vista/Windows 7 64-bit drivers and save them to your desktop.
Install the drivers in the Vista SP2 Compatibility mode You'll get a message, the printer is not connected, connect the printer at this time, powered on.
Remember virus programs and firewalls will blcok communications.
Rick