Hi chawes56,
Based on the given description, it could be a problem with the cartridges or the printhead which holds the cartridges, if possible please try changing the ink cartridges. Check if the error occurs with the previously installed old cartridges.
Usually pressing harder on the black ink cartridge insertion will resolve this error (Slide the cartridges from front to back).
Reseat the black ink cartridges and make sure to securely insert it into place holder, you should hear a click or snap sound that makes it lock into place. You may need to use two hands to press harder until snap.
Please post the results.